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Implementing ISO/IEC 20000 Certification - The Roadmap - , David Clifford
Officially recommended by EXIN as additional reading for the ITSM based on ISO 20000 course ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As�??�?�individual... |
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Implementing ISO/IEC 20000 Certification - The Roadmap - , David Clifford |
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